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Netflix Kindle Signs Out Try Again Later

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If the Netflix app crashes or closes and takes you back to your device'south menu screen or live television, follow the troubleshooting steps for your device beneath.

Blu-ray players

Blu-ray player

When does Netflix crash or close?

When you open the app

Restart your device

  1. Unplug your device from power for at least ane minute.

  2. While the device is unplugged, press the power button on the device to discharge it.

    • If you tin can't access the power button or your device doesn't take i, exit your device unplugged for at least iii minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Endeavor Netflix again.

Contact the manufacturer

Your device is having a hardware or software problem that only the manufacturer can solve.

Contact the device manufacturer and ask for help:

  • Updating to the latest firmware for the device.

  • Performing a manufactory reset.

If the manufacturer can't help, try watching Netflix on a different device.

At any other fourth dimension

Computers

Windows computer

When does Netflix crash or close?

When y'all open the app

If yous use security software

These steps are intended for advanced computer users.

  • Install any updates for your security software.

  • Temporarily turn off your security software and try Netflix again.

    • If the trouble is fixed when your security software is disabled, the software may be out of date or unintentionally interfering with Netflix. Re-activate information technology, and so contact the software manufacturer for help.

When y'all try to play a Television set show or movie

Update Windows

  1. Press the Windows Key on the keyboard.

  2. Select Settings .

  3. Select Update & security.

  4. Windows will bank check for updates. If information technology doesn't, select Cheque for updates.

  5. One time the updates are installed, restart your computer and try Netflix over again.

At any other fourth dimension

Video game consoles

Xbox One

When does Netflix crash or close?

When you open the app

Uninstall the Netflix app:

  1. Brainstorm from the Xbox Dashboard.

  2. Select My Games & Apps.

    Annotation:

    You may need to scroll down to see this option.

  3. Select Apps from the options on the left.

  4. Highlight the Netflix app and printing the Menu button on the controller.

  5. Select Manage App.

  6. Select Uninstall All.

  7. Select Uninstall All again to confirm.

Reinstall the Netflix app:

  1. Brainstorm from the Home screen on your Xbox One.

  2. Coil right to access the Shop.

  3. In the Apps section, select Netflix.

    Note:

    If yous do not see Netflix, select Search all apps to search for Netflix.

  4. Select Install.

  5. Once the app has finished downloading, select Launch to sign in and attempt Netflix again.

At any other time

All other game consoles

Mobile phones and tablets

Amazon Fire tablet

When does Netflix crash or close?

When you lot open the app

Update the firmware on your Linksys RE6500 AC1200 Wireless Range Extender

If your domicile network uses a Linksys RE6500 AC1200 Wireless Range Extender, download the latest firmware version for your region. This will be version 1.0.06.011 or after. If you experience whatsoever issues completing this update, please contact Linksys support.

If your home network doesn't use this wireless range extender, or if updating the firmware doesn't solve the problem, continue troubleshooting beneath.

What to practice side by side

At any other fourth dimension

Android telephone or tablet

When does Netflix crash or close?

When yous open the app

Update the firmware on your Linksys RE6500 AC1200 Wireless Range Extender

If your abode network uses a Linksys RE6500 AC1200 Wireless Range Extender, download the latest firmware version for your region. This volition be version 1.0.06.011 or later. If you feel any issues completing this update, delight contact Linksys support.

If your home network doesn't utilise this wireless range extender, or if updating the firmware doesn't solve the problem, proceed troubleshooting below.

What to do side by side

At whatever other time

iPhone, iPad, or iPod touch

When does Netflix crash or close?

When you open the app

Update the Netflix app

  1. From the Home screen, tap the App Store icon.

  2. Tap Search, then enter "Netflix" in the search box.

  3. Tap Netflix, then tap Update.

    • If asked, enter your Apple tree ID password.

  4. Once the update is complete, try Netflix again.

When you endeavour to browse or search the app

Strength-shut all apps

  1. Double-tap the Home push button.

    • If yous don't have a Home push button, see the steps for iPhone Ten below.

  2. To close all apps, swipe up on every app preview.

    • In iOS half dozen, press and hold on each app until a cerise badge with a line through it appears. Then tap the badge to close each app.

  3. Tap the Home push button to return to the Abode screen, and so try Netflix again.

iPhone X:

  1. From the Home screen, swipe up and hold until yous see your open apps.

  2. Swipe up on each app to close it.

  3. One time all apps have been closed, endeavor Netflix once again.

Restart your iPhone, iPad, or iPod touch

  1. Printing and hold the side button and one of the volume buttons at the same time until the sliders announced. Elevate the top slider to turn your device completely off.

    • If the sliders don't announced, printing and hold the Sleep/Wake button until the blood-red slider appears, then drag the slider.

  2. Subsequently 10 seconds, printing the Sleep/Wake button.

  3. One time your device powers on, try Netflix again.

When y'all effort to download a TV show or picture

Update the Netflix app

  1. From the Home screen, tap the App Store icon.

  2. Tap Search, and so enter "Netflix" in the search box.

  3. Tap Netflix, then tap Update.

    • If asked, enter your Apple ID password.

  4. One time the update is complete, endeavor Netflix again.

When y'all endeavour to play a Boob tube show or movie

Force-close the Netflix app

  1. Double-tap the Home push button.

    • If you don't take a Abode button, encounter the steps for iPhone Ten below.

  2. Swipe left or right until you encounter the Netflix app.

  3. Swipe up on the Netflix app preview to close information technology.

    • In iOS half dozen, hold your finger on the app until a cherry bluecoat with a line through it appears, and then tap the bluecoat to close the app.

  4. Tap the Home button, then effort Netflix once more.

iPhone X:

  1. From the Home screen, swipe upwards and hold until you see your open apps.

  2. Swipe left or right until you see the Netflix app.

  3. Swipe up on the Netflix app to close it.

  4. Try Netflix once more.

Reinstall the Netflix app

Notation:

Deleting the Netflix app will as well delete any TV shows or movies you have downloaded.

  1. From the home screen, tap and hold the Netflix app.

  2. Tap Remove app > Delete app > Delete.

  3. Open the App Store and search for "Netflix."

  4. Tap on the gratuitous Netflix app from Netflix, Inc.

  5. To install the app, tap the cloud icon.

    Note:

    You might need to enter your Apple ID and password. If you forgot your Apple ID or password, become to the Apple back up site for help.

  6. Once installed, endeavour Netflix again.

If you can't find the Netflix app in the App Store, go to the Apple support site for assist.

Restart your iPhone, iPad, or iPod touch

  1. Press and hold the side push button and one of the book buttons at the same fourth dimension until the sliders announced. Drag the summit slider to turn your device completely off.

    • If the sliders don't announced, press and hold the Sleep/Wake button until the red slider appears, so drag the slider.

  2. Afterwards 10 seconds, press the Slumber/Wake button.

  3. Once your device powers on, try Netflix again.

At any other time

All other mobile phones and tablets

Set up-top boxes or streaming media players

Amazon Burn down TV/Stick

When does Netflix crash or shut?

When you open the app

Restart your device

  1. On your Amazon Burn down Tv remote, press the Home push button.

  2. Select Settings.

  3. Select My Fire Television receiver.

    • If you don't meet My Burn TV, select Organization or Device.

  4. Select Restart.

  5. Try Netflix again.

Disable HDMI CEC

  1. From the dwelling screen, select Settings.

  2. Select Brandish and Sounds.

  3. Scroll down to HDMI CEC Device Control and select Off.

  4. Attempt Netflix once more.

Attempt a unlike power supply

The Amazon Fire TV/Stick requires a ability supply of at least 2.1 amps. Try using a USB power supply that meets those requirements, so try Netflix again.

When you select a contour

Restart your device

  1. On your Amazon Burn TV remote, printing the Home button.

  2. Select Settings.

  3. Select My Burn TV.

    • If you don't run into My Burn Television set, select Organization or Device.

  4. Select Restart.

  5. Try Netflix over again.

Clear the Netflix app information

  1. On your Amazon Fire Telly remote, press the Home button.

  2. Scroll right and select Settings.

  3. Scroll right and select Applications.

  4. Select Manage installed applications.

  5. Find and select the Netflix app.

  6. Ringlet downward and select Articulate data.

  7. Select Clear information over again.

  8. Whorl downwardly and select Articulate cache.

  9. Unplug your Amazon Fire TV from power for 30 seconds

  10. Plug your Amazon Fire Television back in, so try Netflix once more.

Reinstall the Netflix app

Uninstall the Netflix app

  1. Printing the Home button on your Amazon Burn TV remote.

  2. Select Settings.

  3. Select Applications.

  4. Select Manage All Installed Applications.

  5. Scroll downwardly and select Netflix.

  6. Select Delete or Uninstall.

Reinstall the Netflix app

  1. From the Amazon Burn down Tv set home screen, select Search.

  2. Type Netflix, then select Netflix.

  3. Select Netflix again.

  4. Select Download.

  5. When the download completes, select Open.

  6. Select Sign In.

  7. Enter your Netflix electronic mail address and password and try Netflix once more.

When you endeavour to play a TV testify or movie

Disable HDMI CEC

  1. From the home screen, select Settings.

  2. Select Display and Sounds.

  3. Scroll down to HDMI CEC Device Command and select Off.

  4. Try Netflix once again.

Attempt a unlike ability supply

The Amazon Fire TV/Stick requires a power supply of at least 2.1 amps. Endeavor using a USB power supply that meets those requirements, then effort Netflix once more.

At any other time

Apple tree TV two or Apple tree Television set three

When does Netflix crash or close?

When you open the app

Are you beingness asked to accept the Netflix Terms of Utilize?

You must agree to the Netflix Terms of Utilize to utilise the Netflix app. To agree, press the left button on your remote until Agree is highlighted in blue, then press the select button.

If y'all do not wish to agree, select Disagree. The Netflix app will then close, and you lot volition be unable to watch Netflix.

When you lot try to play a TV show or movie

Update the firmware on your Apple tree TV

  1. From the Apple Boob tube main menu, select Settings.

  2. Select Full general.

  3. Select Software Updates.

  4. Select Update Software/Update automatically.

  5. Select Download and Install.

  6. Once the update is complete, try Netflix once again.​

Note:

If your Apple Telly displays the message Your Apple Telly is upwardly to date and you are on a version lower than 6.2.1, we recommend contacting Apple or visiting Apple'due south support site for assistance. To check your firmware version, follow the steps below.

  1. From the Apple TV primary card, select Settings.

  2. Select General.

  3. Select Nearly.

  4. Verify that your software version is 6.2.1 or above.

Exam your internet connection

  1. From the principal Apple Boob tube carte du jour, navigate to Settings.

  2. Select General.

  3. Select Network.

  4. Select Test Network.

  5. Select OK.

  6. Select Yes.

  7. Select the download speed you expect from your internet connectedness.

If the connection test fails, meet Apple's back up site for help troubleshooting your Apple TV's connection to your home network. If the test succeeds, keep on to the next step.

Restart your dwelling house network

  1. Plough off your device.

  2. Unplug both your modem and router and wait 30 seconds.

  3. Plug in your modem and wait until no new indicator lights are blinking on.

  4. Plug in your router and expect until no new indicator lights are blinking on.

  5. Turn on your device and try Netflix once more.

Reset all settings on your Apple Idiot box

Note:

Resetting all settings on your Apple TV (likewise known as a "difficult reset") may clear any saved information or passwords (including Wi-Fi passwords) currently stored on the Apple Idiot box. Perform these steps with caution if other troubleshooting steps haven't resolved the upshot.

  1. Press and hold the Menu button on the Apple Television receiver remote until you are taken to the home screen.

  2. Select Settings.

  3. Select Full general.

  4. Select Reset.

  5. Select Reset All Settings.

  6. Confirm that you would like to Reset All Settings.

Your Apple Tv volition reset itself and guide you through the initial setup process. One time you've completed setup, sign in to the Netflix app and endeavor streaming again.

At any other fourth dimension

Apple TV 4 or Apple Boob tube 4K

When does Netflix crash or close?

When you open the app

Reinstall the Netflix app

Delete Netflix

  1. From the Apple TV domicile screen, highlight the Netflix app.

  2. Press and hold the center of your remote'southward touch surface or clickpad until the Netflix icon starts to shake.

  3. Press the Play/Pause button to delete the app.

  4. Select Delete again to confirm.

Reinstall Netflix

  1. From the Apple tree TV domicile screen, open theApp Store.

  2. Search forNetflix to observe the app, and so selectInstall.

  3. Try Netflix again.

Check for updates

If your Apple TV isn't up to date with the most electric current software updates, it can cause streaming bug. To bank check for updates on your Apple TV:

  1. From the Apple tree Tv home screen, select Settings.

  2. Select Arrangement.

  3. Select Software Updates.

  4. Select Update Software.

    • If your firmware is out of engagement, you will meet the option to Download and Install. Select information technology to upgrade your Apple TV firmware. One time you've downloaded any available updates (or if in that location were no updates available), endeavor Netflix once more.

When you try to play a TV prove or movie

Restart your device

  1. Turn off your device. If your device has a ability cablevision, unplug it.

    Note:

    Brand certain your device is completely off, non just in sleep or standby mode.

  2. Leave your device off for 30 seconds.

  3. Plow on your device and endeavor Netflix once more.

At any other time

NVIDIA Shield

When does Netflix crash or close?

When y'all open up the app

Restart your device

  1. Unplug your device from power for at to the lowest degree 1 minute.

  2. While the device is unplugged, printing the ability button on the device to belch it.

    • If you lot can't admission the power button or your device doesn't have one, exit your device unplugged for at least 3 minutes.

  3. Plug your device dorsum in.

  4. Plough your device on.

  5. Attempt Netflix again.

When you try to play a Tv set prove or moving-picture show

Update the Netflix app

  1. From the Shield home screen, launch the Google Play Store.

  2. Curlicue down to My Apps.

  3. Select the Netflix app.

  4. Select Update, so try Netflix again.

If there was no update bachelor for Netflix, or if updating Netflix did not solve the problem, continue troubleshooting below.

Restart your device

  1. Unplug your device from ability for at least 1 minute.

  2. While the device is unplugged, press the power button on the device to discharge it.

    • If y'all tin can't access the ability button or your device doesn't take one, leave your device unplugged for at least 3 minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Try Netflix again.

At any other time

Roku

When does Netflix crash or close?

When you open the app

Restart your device

  1. Turn off your device. If your device has a ability cable, unplug it.

    Note:

    Make sure your device is completely off, non only in sleep or standby fashion.

  2. Leave your device off for 30 seconds.

  3. Turn on your device and endeavour Netflix once again.

Deactivate and reactivate the Netflix app

  1. Printing the Domicile button to navigate to the Roku home screen.

  2. Highlight the Netflix app and press the star central on the remote.

  3. Select Remove channel.

  4. Select Remove channel once more to ostend.

  5. From the abode screen, select Streaming Channels.

  6. Select Movies & TV.

  7. Select Netflix.

  8. Select Add Aqueduct.

  9. Select Become to channel.

  10. Sign in to your account and endeavour Netflix over again.

When you try to play a Goggle box prove or movie

Restart your device

  1. Plough off your device. If your device has a ability cable, unplug it.

    Note:

    Brand sure your device is completely off, not just in sleep or standby manner.

  2. Go out your device off for thirty seconds.

  3. Plough on your device and try Netflix over again.

At any other time

All other ready-top boxes or streaming media players

When does Netflix crash or close?

When you open the app

Restart your device

  1. Unplug your device from ability for at least 1 minute.

  2. While the device is unplugged, press the power button on the device to discharge information technology.

    • If you lot can't admission the power button or your device doesn't have one, exit your device unplugged for at least iii minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Endeavor Netflix again.

When yous try to play a TV show or pic

Restart your device

  1. Unplug your device from power for at least 1 minute.

  2. While the device is unplugged, press the power button on the device to discharge it.

    • If y'all can't admission the power push or your device doesn't have one, go out your device unplugged for at least 3 minutes.

  3. Plug your device back in.

  4. Plow your device on.

  5. Try Netflix again.

Sign out of Netflix

  1. From the Netflix Dwelling house screen, open the bill of fare on the left.

  2. Select Become Help or Settings.

  3. Select Sign out.

If you're on an error screen:

  1. Select More than Details.

  2. Select Sign out or Reset.

Annotation:

If y'all can't find Sign out, press these buttons in guild on your remote: Upwardly, Upwards, Downwardly, Down, Left, Right, Left, Right, Up, Up, Up, Up. So, select Sign out, Reset, or Deactivate.

When y'all try to select a profile

Restart your device

  1. Unplug your device from ability for at least 1 infinitesimal.

  2. While the device is unplugged, press the power push on the device to discharge it.

    • If you can't access the power button or your device doesn't have ane, leave your device unplugged for at least 3 minutes.

  3. Plug your device dorsum in.

  4. Turn your device on.

  5. Try Netflix again.

When you endeavor to exit the app

Restart your device

  1. Unplug your device from ability for at least one minute.

  2. While the device is unplugged, press the power push button on the device to belch it.

    • If you tin can't access the power button or your device doesn't have one, leave your device unplugged for at least iii minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Endeavor Netflix once again.

At whatsoever other fourth dimension

Smart TVs

Smart TV

When does Netflix crash or close?

When you open the app

Restart your device

  1. Unplug your device from power for at least one infinitesimal.

  2. While the device is unplugged, press the power button on the device to discharge it.

    • If you lot can't access the power button or your device doesn't have one, go out your device unplugged for at least three minutes.

  3. Plug your device back in.

  4. Plow your device on.

  5. Try Netflix again.

Contact the manufacturer

Your device is having a hardware or software problem that only the manufacturer can solve.

Contact the device manufacturer and inquire for aid:

  • Updating to the latest firmware for the device.

  • Performing a factory reset.

If the manufacturer can't help, attempt watching Netflix on a different device.

When you endeavour to browse or search the app

Restart your device

  1. Unplug your device from power for at least 1 minute.

  2. While the device is unplugged, press the power button on the device to belch information technology.

    • If you lot can't access the ability button or your device doesn't take one, go out your device unplugged for at least iii minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Try Netflix again.

Sign out of Netflix

  1. From the Netflix Dwelling house screen, open up the menu on the left.

  2. Select Get Help or Settings.

  3. Select Sign out.

If you're on an error screen:

  1. Select More than Details.

  2. Select Sign out or Reset.

Note:

If yous can't notice Sign out, press these buttons in guild on your remote: Upwardly, Upward, Downwardly, Downward, Left, Right, Left, Right, Up, Up, Upwards, Upwardly. Then, select Sign out, Reset, or Deactivate.

When you effort to play a Idiot box show or pic

Restart your device

  1. Unplug your device from power for at least ane minute.

  2. While the device is unplugged, press the power push button on the device to discharge information technology.

    • If you can't access the power button or your device doesn't accept one, leave your device unplugged for at least 3 minutes.

  3. Plug your device back in.

  4. Turn your device on.

  5. Try Netflix again.

Sign out of Netflix

  1. From the Netflix Home screen, open the menu on the left.

  2. Select Get Help or Settings.

  3. Select Sign out.

If you're on an error screen:

  1. Select More Details.

  2. Select Sign out or Reset.

Note:

If you can't find Sign out, press these buttons in order on your remote: Up, Upwards, Down, Down, Left, Correct, Left, Right, Upwards, Up, Up, Up. Then, select Sign out, Reset, or Deactivate.

Contact the manufacturer

Your device is having a hardware or software trouble that only the manufacturer can solve.

Contact the device manufacturer and inquire for help:

  • Updating to the latest firmware for the device.

  • Performing a manufactory reset.

If the manufacturer can't help, try watching Netflix on a different device.

At whatever other time

All other devices

All other devices

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Source: https://help.netflix.com/en/node/25892

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